Common Issues
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      This App can only be used as part of a DRTS Session

      This article will explain the above error message.

      If you see the error “This App can only be used as part of a DRTS Session” then you are not opening the app via "My Home". This is required to run the app. This is not a problem with the System just the way you are trying to use the system. Always use "My Home" to access all sections of the RITA System. It looks like this:
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