RITA Synergy Guide

USB Export/Import

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Table of Contents

Prerequisites

  • USB Drive (provided by us)
  • RITA Version 3.2 or above
  • Be logged into the account to export (if exporting)
  • Be logged in as "Guest" (if importing)

Exporting

Please ensure you are logged in as the user you wish to Export

  1. Hold down on the RITA logo in the bottom left of the screen.
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  2. A menu will then pop up, press "Settings/Options".
  3. Scroll down to the bottom of the list and tap "Backup User Account to USB"
  4. You will then be asked to enter the manager password, by default this is "Manager".
  5. You will then be asked if you want to backup the current logged in account, in my case "test" to a USB. Press Yes.
  6. You will then be asked to select the USB device. Press the 3 lines in the top left under the time.
  7. Now select the USB device from the list of devices.
  8. Now at the very bottom select "Open / Use This Folder"


  9. A popup will come up asking for permission, tap "Allow".
  10. Your user account will now have been backed up to a USB once the following message displays.

Importing

You must be logged in as "Guest" to Import an account.

  1. Hold down on the RITA logo in the bottom left of the screen.
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  2. A menu will then pop up, press "Settings/Options".
  3. Select "Restore User Account From USB"
  4. You will then be asked to enter the manager password, by default this is "Manager".
  5. If you get an error you then ensure you are logged out/logged in as "Guest" or If you are importing a user that already exists with updated data then follow the deletion process first.

    Press "Yes" on the pop up.
  6. You will then be asked to select the users folder. Press the 3 lines in the top left under the time.
  7. Now select the USB device from the list of devices.
  8. Now tap the folder of the user you wish to import. In my case it is "test"


  9. You should now see a list of files with numbers. Press "Use this folder" at the bottom.
  10. Your import may take a few minutes and will display the below message when complete.

Deleting existing/old user data before import

  1. Hold down on the RITA logo in the bottom left of the screen.
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  2. A menu will then pop up, press "Settings/Options".
  3. Select "Device User Management"
  4. You will then be asked to enter the manager password, by default this is "Manager".
  5. Now hold down on the user account you wish to delete.
  6. Confirm deletion of the user.
  7. Now press the house icon in the top right to exit User Management